Thank you for your purchase of INFINITY ALARMS LTD products. INFINITY ALARMS LTD products are high-quality products that are carefully-tested and subject to the strict monitoring undertaken by our quality control system. While we supply only the highest quality equipment possible, there may be very rare cases of product failure, and the terms and conditions below covers these instances.

All products ordered from INFINITY ALARMS LTD are fully warranted against defects in materials and workmanship for a period of one (1) year from the date of purchase. Warranty settlements will not exceed the cost of the original component. Each warranty is limited to the original purchaser and is non-transferable.

The 1 Year Limited Warranty does not cover:

1. Damage/failure resulting from incorrect installation.

2. Labour charges relating to the installation, repair or removal of INFINITY ALARMS LTD products.

3. Damage/failure caused by other connected/related component(s).

4. Damage/failure due to accidental damage, negligence, abuse, misuse, fire, liquid contact or other external cause.

5. Unauthorised modification, repair or disassembly of our product(s).

6. Any other cause not arising out of defects in material and/or workmanship.

This warranty shall not apply to, nor cover any other claims whatsoever. Please remember that the owner/occupier of the address must accept full responsibility of their security at all times. We also advise you to notify your insurance company of any modifications made to any security related products at this address. INFINITY ALARMS LTD, its owners and its suppliers will not be held liable or responsible for any damage or loss in any circumstances.

If you believe your INFINITY ALARMS LTD product is defective, you must be notify INFINITY ALARMS LTD so it can be inspected by our warranty claims department. After inspection, INFINITY ALARMS LTD will determine whether the product will be repaired, replaced or considered for an out of warranty repair in accordance with the INFINITY ALARMS LTD 1 Year Limited Warranty.

INFINITY ALARMS LTD will accept no liability for products damaged or lost in transit.

Out of Warranty Repairs

INFINITY ALARMS LTD products are designed and tested to deliver years of trouble-free performance. In the unlikely event that your INFINITY ALARMS LTD product should develop a problem after the 1 Year Limited Warranty has expired then our product repair service may be able to repair your product for you.

Products for out of warranty repairs will be fully assessed by INFINITY ALARMS LTD . The customer will be emailed a quote for the repair and given and estimated turnaround time. If agreeable to the repair costs then an invoice will be issued to the customer. Invoices must be paid in full before the repair process can begin. If you would like to arrange an out of warranty repair then please contact us at